Pre-Contractual Information

Pursuant to Decree-Law No. 24/2014, of February 14, we provide the following information before the conclusion of the distance sales contract:

Seller's Identity

Company name: Comporta Dreamers Lda
Tax Identification Number (NIF): 516782878
Address: Rua Alemanha 292, 2775-397 Carcavelos
Email: hello@solelisboa.com
Phone: 969039072

Characteristics of the Goods

The essential characteristics of the products are described on each product page in our online store.

Total Price

The prices presented include VAT at the current legal rate. Shipping costs are indicated during the purchase process, before order confirmation.

Right of Free Resolution

The consumer has the right to terminate the contract without incurring any costs and without the need to state a reason, within 14 days from the date of receipt of the goods.

To exercise the right of free resolution, you must notify us through an unequivocal statement (for example, a letter sent by post, fax, or email) before the end of the 14-day period.

Complaints Procedure

In case of a complaint, please contact us at [contact email]. You also have the right to resort to the Electronic Complaints Book.

For alternative dispute resolution, you may resort to the Consumer Conflict Arbitration Center.

Legal Guarantee

All products benefit from the legal guarantee of conformity provided for in current Portuguese legislation.