Pre-Contractual Information

In accordance with Decree-Law No. 24/2014 of February 14, we provide the following information before the conclusion of the distance purchase and sale contract:

Seller's Identity

Company name: Comporta Dreamers Lda
Tax Identification Number (NIF): 516782878
Address: Estrada Consiglieri Pedroso, 71, Ed F, 2nd Floor, 2730-055 Queluz de Baixo
Email: hello@solelisboa.com
Telephone: 969039072

Product Characteristics

The essential characteristics of the products are described on each product page in our online store.

Total Price

The prices shown include VAT at the current statutory rate. Shipping costs are indicated during the purchase process, before the order is confirmed.

Right of Free Withdrawal

Consumers have the right to withdraw from the contract without incurring any costs and without having to state the reason, within 14 days from the date of receipt of the goods.

To exercise the right of free withdrawal, you must notify us by an unequivocal statement (for example, by letter sent by post, fax, or email) before the 14-day period expires.

Complaints Procedure

In the event of a complaint, please contact us at hello@solelisboa.com. You also have the right to use the Electronic Complaints Book.

For alternative dispute resolution, you may contact the Consumer Dispute Arbitration Centre.

Legal Guarantee

All products are covered by the legal guarantee of conformity provided for in current Portuguese legislation.